Ban status

If you were disconnected from the Minecraft server, or can't join, the screen you saw names one of the statuses below — while the new login screens are being set up, it's the first word of the reason line. Each one tells you where you stand and how to respond. Full details: Enforcement & Appeals.

A note from staff

A correction. Nothing is blocked; you'll see the message on your next login. No response is needed unless you have a question — open a ticket if you do.

Chat muted

You can still play; chat is paused for the time shown. It's for chat conduct, and it ends on its own.

HOLD — temporary review hold

Not a finding. Your access is paused, usually for up to 7 days, while staff review something. Open a support ticket in our Discord (or email [email protected] if you can't) to respond — you can explain, add context, or ask what evidence exists. You'll get a written decision with reasons.

SUSP — suspension

A temporary ban after a finding. It expires on its own at the time shown. It's recorded, and a further violation may lead to final removal. Questions go in your ticket.

FINAL — final removal

A permanent ban after a finding. Minecraft: appeal through a support ticket, or by email to [email protected] if you no longer have Discord access. Discord: one written appeal, no earlier than 12 months after the ban, to [email protected].

FINAL-NA — final removal, no appeal

The violation is on the immediate-removal list. The ban is permanent and closed.

Didn't get a full notice?

Email [email protected] with your username and it will be sent to you.

Do not rejoin on another account, platform, or identity — that is ban evasion and results in permanent removal.

Start here · For parents · All rules · How the rules work · FAQ · Changelog · Staff Code · Ban status

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Current Cozy members should ordinarily use a private Discord support ticket. People who cannot access Discord (including banned or departed users, parents or guardians, attorneys, and outside witnesses) may use our written safety-reporting route.
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